Roles

roles define which features and reports a user can access distributor level users can assign all roles customer restricted users are limited to customer appropriate roles available roles include administrator poweruser customer operator customer user sms only each role defines feature access boundaries role available to customer users description administrator no full access to all features, including the ability to add, edit and delete users via manage user accounts , and to place and review sim orders via the sim orders menu poweruser no full access to all features excluding user account management and sim orders customer operator yes extensive portal access including sim action facilities include limited versions of insight live/history and zone usage (no financials), sim finder, sim focus, traffic details, monthly traffic summary, daily traffic summary, zones lookup, charting, sim action, send sms (full version), send sms bulk import, sms log, import custom data, change password, user accounts (read only), set time zone customer user yes excludes sim action facilities include limited versions of insight live/history and zone usage (no financials), sim finder, sim focus, traffic details, monthly traffic summary, daily traffic summary, zones lookup, charting, send sms (customer version), send sms bulk import, sms log, change password, user accounts (read only), set time zone sms only yes access limited to send sms, send sms bulk import and sms log, plus change password users can add, amend and delete messages within the predefined set of commonly used sms messages