SIM organisation

Within the CSL SIM Insight platform, SIMs are managed using a group-based model. Rather than configuring each SIM individually, SIMs are placed into Groups that define how they behave and how they are managed.

Groups allow you to manage SIMs consistently and at scale. Instead of applying settings one SIM at a time, configuration is controlled at group level.

Each group defines a combination of operational settings, including:

This structure removes the need to manage these parameters individually and ensures consistency across your SIM estate.

SIMs typically move through different stages during their lifecycle. For example:

Groups are used to represent these operational stages.

When SIMs are ordered, they are placed into a Pending Group by default. This group usually allows limited usage so SIMs can be tested without immediately entering a fully chargeable live state.

In its simplest form, activation involves moving a SIM from the Pending group into an appropriate Live group.

This action is performed through the SIM Action page of the platform.



For some SIM types, an automatic activation option may be available.

In this scenario, a SIM can automatically move from the Pending group into a predefined activation group once a configured test allowance is exceeded. This is typically triggered when the SIM is deployed into its operational environment.