Using the platform
The Insight section
1 min
top navigation bar of the insight platform showing the main menu with sections including home, insight, reporting, sim action, sms, customers, customisation, lbs, sim orders, resources, and account and users the insight menu is expanded, displaying insight live, insight history, zone charges, zone charges history, and charging monthly charges the insight section of the csl sim insight platform provides a live and historical view of your estate it brings together usage, status, and cost information to help you understand what is happening across your sims and identify areas that may need attention insight combines real time visibility with historical reporting you can view current usage and forecast charges, review previous billing periods, and analyse how usage and costs change across s, sim types, and time periods access to financial and tariff information within insight depends on your assigned customer based roles see a restricted view focused on usage and operational status, while distributor roles have access to full cost and tariff detail the insight section is made up of several focused pages together, they provide a complete picture of sim behaviour across your estate pages within the insight section insight live – a real time snapshot of sim status, usage, and forecast charges insight history – a historical view of sim state and charges at the end of each billing period zone charges – visibility of charges incurred outside the home zone zone charges history – historical records of out of zone charges monthly charges (charting) – visual analysis of how charges change month to month