Using the platform
The Insight section
The Insight section of the CSL SIM Insight platform provides a live and historical view of your {{SIM}} estate. It brings together usage, status, and cost information to help you understand what is happening across your SIMs and identify areas that may need attention.
The Reporting section
The Reporting section provides detailed tools for analysing {{SIM}} usage, behaviour, and network activity across your estate. It is designed to help you investigate individual SIMs, understand usage patterns over time, and identify trends that may require action.
Charting
The Charting section provides visual analysis tools for understanding {{SIM}} usage patterns and trends across your estate. Where tabular reports such as SIM Finder and Traffic Details focus on detailed records, Charting presents aggregated data in graphical form.
SIM Action
The SIM Action section provides tools for managing and updating {{SIM}} configuration. Unlike Reporting and Charting, which are read-only, SIM Action allows you to make live changes to SIM status, {{Group}} assignment, and configuration.
SMS
The SMS section allows SMS messages to be sent from, and received within, the SIM Insight Portal. This module provides tools for sending individual messages, bulk messaging, reviewing message history, and managing saved templates.
Customers
The {{Customer}} s page allows you to create and manage customer records within the Portal. Customer names can be assigned to individual {{SIM}} s or {{Group}} s of SIMs.
Customisation
The Customisation section allows you to tailor the Portal to match your operational and organisational requirements. This includes defining custom data fields, importing structured metadata, and applying branding where enabled.
LBS
The {{LBS Location Based Services}} section provides visibility of LBS query results. LBS allows authorised users to retrieve approximate device location information where supported by the {{SIM}} type and network.
Resources
The Resources section provides access to supporting documentation and reference materials for your account. Typical documents available in this section include Group definition documents Supporting operational files Document availability may vary depending on your account configuration.
SIM Orders
The SIM Orders section provides tools for requesting and managing new SIM stock. This area supports the ordering process from initial request through to submission.
Account and Users
The Account and Users section provides tools for managing access to theSIM Insight Portal, including user permissions, security settings, and account configuration. This area allows you to control who can access the platform, what actions they can perform, and how their accounts are secured.