Customers

the s page allows you to create and manage customer records within the portal customer names can be assigned to individual s or s of sims you may also store full customer details, including address and contact information, alongside sim data viewing existing customers to view an existing customer select the customer name from the dropdown list click run report this displays the stored customer details and associated contacts adding a new customer to create a new customer click add new customer complete the required fields (customer name is mandatory) select insert additional details such as address and contact information can be added if required dialog window showing fields for entering customer name and optional address and contact information to assign a customer to sims, refer to the sim action page editing and deleting customers customer records can be edited or deleted using the available controls if you delete a customer any sims currently assigned to that customer will automatically have the customer designation removed a confirmation warning will appear before deletion is finalised managing customer contacts you can add contact records to each customer to add a contact click add new contact enter the required details select insert usage alert notifications to send warning and cut off usage alerts to a customer contact enter a valid primary email address tick the alerts box only alerts relating to sims assigned to that customer will be sent to the contact ensure the email address is entered correctly and inform the contact that automated alerts will be sent from caburnalerts\@csl group com you may add multiple contacts and configure alert preferences for each individually when to use customers the customers page is typically used when structuring your sim estate by end customer managing contact details for operational communication configuring usage alert recipients maintaining administrative records linked to sim assignments