Send SMS

send sms allows you to send messages immediately or schedule them for delivery within the next 72 hours messages can be sent to individual sims sim ranges groups custom selected lists imported excel lists you can also save frequently used messages for reuse sms cannot be sent to open user group (oug) sims (for example multinet kpn o) groups containing oug sim types are excluded from search options step 1 — find the sims as with sim action, begin by identifying the sims you want to message use the filters at the top of the page to refine your search the status filter defaults to active , as sms can only be sent to active sims use group, customer, or sim type filters to narrow the results select search all to display matching sims you can also enter a full or partial iccid enter a full or partial telephone number enter number ranges alternatively, import an excel file containing iccids or phone numbers the import help button provides guidance on the required format send sms page displaying sim filters, search results table with tick boxes, and selection controls step 2 — select sims search results are displayed at the bottom of the page a maximum of 5,000 sims can be selected at one time tick the box at the end of each row to select sims use the header tick box to select or deselect all results step 3 — select or compose your message if you have saved messages, they are organised into message sets select the required message set choose the message from the dropdown list the message content will appear in the text box you can also enter a new message directly into the text box edit an existing message before sending saving messages to save a new or edited message enter a title in the save in my messages as field click save saved messages are stored in your my messages set if you want a message to be available to other users, assign it to additional message sets using the manage saved sms page send sms page showing message text box, saved message dropdown, schedule date and time fields, and send buttons step 4 — send or schedule once you are satisfied with the selected sims and message content click send sms now to send immediately or select a future date and time (within 72 hours) and click schedule sms a confirmation message displays the number of messages to be sent after confirming messages are sent or scheduled accordingly a live counter shows progress select exit to close the confirmation window key considerations sms can only be sent to active sims oug sim types are excluded maximum 5,000 sims per send scheduled messages can be set up to 72 hours in advance all sms activity is logged when to use send sms send sms is typically used for device configuration commands remote diagnostics operational alerts controlled broadcast messaging scheduled maintenance instructions