SMS Log

good — this page needs to be clear about scope and limitations people often assume “sms log” means all sms traffic it doesn’t here is the structured, archbee ready sms log page sms log sms log provides a record of sms messages sent and received through the portal the log includes time stamp direction sim identifier message content delivery status only portal based sms traffic is recorded filtering results the log can be filtered by date and time range group customer custom fields iccid telephone number this allows targeted review of specific devices, time periods, or operational campaigns sms log page displaying sms records with timestamps, direction indicators, message content, status, and filtering controls message direction messages are categorised as mo (mobile originated) – sent from the device to the portal mt (mobile terminated) – sent to the device from the portal or portal api what is not logged the sms log only includes messages sent from the portal or portal api messages received by the portal the following are not logged messages sent to devices from third party platforms messages sent from devices to external mobile numbers or platforms such traffic may appear in traffic details for charging purposes, but it is not recorded in the sms log delivery status mt message status is updated as delivery progresses pending – awaiting delivery delivered – successfully delivered failed – delivery unsuccessful if a device is temporarily unavailable, messages are queued and retried a message will only show failed immediately if an unrecoverable network error occurs (for example, number not recognised) otherwise, failure is reported after the retry period expires, typically between three and seven days depending on the provider this status information can be useful for checking whether devices are connected to a network resending messages each mt message includes a resend link selecting resend will send the same message to the same sim create a new entry at the top of the log this avoids needing to return to the send sms page to recreate the message exporting results log results can be exported to excel for further analysis